The Prepaid Returns Label program makes it easier and faster for you to process returns that are within the existing returns policy. As a reminder, Amazon extended this program to all Sellers, and as a Professional Seller, Sellers will be automatically enrolled on September 23, 2020.
- Through the Prepaid Returns Label program:
Amazon will automatically authorize U.S. customer returns that fall within Amazon’s returns policy and provide customers with prepaid return shipping labels on Seller’s behalf so no longer need to do this individually for each in-policy return.
- Seller’s will only need to manually review return requests that are outside of policy or are an exemption.
If Seller’s have not done so already please update return shipping address. If no return address is provided, Amazon will use Seller’s business address by default.
Frequently Asked Questions:
1.Why are we making this update?
This upgrade adjusts your Seller’s account with the Offering on Amazon arrangement, which states that all proficient US MFN Venders are selected within the Paid ahead of time Returns Name Program.
2.Where can I learn more about the Prepaid Returns program?
If you don’t mind allude to the Paid ahead of time returns for seller-fulfilled arrange rules in Dealer Central:
3.Where can I learn more about exemptions?
A few categories and subcategories are consequently excluded from paid ahead of time returns. You are doing not got to request exemptions for these categories. Case categories incorporate High quality, Custom, Sexual wellness items, etc. To memorize more, it would be ideal if you see the ‘Customer return exemptions’ area within the Paid ahead of time returns for dealer satisfied arrange rules in Vender Central.
4.As part of the Prepaid Return Label Program, am I still required to issue a refund within two business days?
Yes, as portion of the Paid ahead of time Returns Name program, you’re still required to issue a discount inside two trade days of getting return.
5.What if I do not issue a refund within two business days of receipt of a return?
In case you are doing not take action on a refund inside two commerce days of accepting a return, Amazon might discount the client on your sake and charge the sum to your dealer account.